How to Measure the Impact of “Soft Skills”

Here’s a recent reader question: “A question on talent pools. We have a talent pool comprising executives of different ranks. After putting them through a development phase (different soft skills), … Read more

Leadership Development is a Sunk Cost

I often hear that managers just don’t have time for leadership development. They are too busy learning a new part of the business, dealing with an employee performance issue, getting … Read more