What NOT to Delegate

Most managers understand the importance of delegation, and probably already know how to delegate. However, what about the other extreme end of the delegation continuum- the handful of things a … Read more

Dealing with the Slacker Employee

When one employee is not pulling their weight, it can have a devastating impact on productivity, customer service, or sales. Today’s lean organizations can no longer tolerate anything less than … Read more

The 10 Essential Roles of a Manager

What exactly does a manager do? Or, perhaps a better question would be, what should a manager do? What are the uniquely essential roles of a manager? Read my latest … Read more

10 Ways to Motivate Your Employees

Have you ever heard the old saying: “You can’t motivate anyone, they have to motivate themselves?” From a purely psychological perspective that may be true, but people will be more likely … Read more

About.com has a new Management expert!

I’ve recently started writing for About.com as their new Management “Guide” or expert. You may not have heard of About.com, but if you use the internet, you’ve landed on their pages … Read more