Monday, April 20, 2015

Poor Listener Syndrome (PLS): 7 Causes and Cures

One of the most important skills for any leader is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader.

Listening isn’t rocket science. We are born with the ability to listen, yet somehow we seem to forget how to use this natural born gift. Listening is one of the most consistently lowest rated behaviors in 360 degree feedback assessments for managers.

It’s a management disease – Poor Listener Syndrome (PLS)!

Read my latest post over at Management and Leadership to learn about the 7 causes and cures for poor management listening. 

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