Learning Institute (RLI) pulled back the curtain today on its latest innovation
in workplace education: the T.O.I.L.E.T. Training System™ — a new platform
that promises to reshape how training is delivered in modern organizations.
is built on RLI’s proprietary Time Optimized Intensive Learning Experience
Technology — combines state-of-the-art hardware and software to transform the
standard commercial restroom stall into a fun and exciting learning kiosk that
not only increases the worker’s knowledge base, but also enhances the quality
of the break event itself.
“Today’s workers and organizations are
under unprecedented pressure to maintain high productivity,” said RLI Research
Director Walter P. Hokes. “In this time-stressed environment, training is often
viewed as a luxury that employers can’t afford. And yet without ongoing
training, organizations fall behind. So we asked ourselves, ‘How can we help
organizations deliver effective training without negatively impacting
original training breakthrough: Quick Takes—six- to ten-minute learning
modules that can be viewed anywhere, any time, on any smart device.
In 2014, the T.O.I.L.E.T. Training System™
takes the concept to a new level.
sessions was a paradigm shift that allowed us to think outside the traditional
training box,” said Hokes. “We realized that if we could identify small unused
blocks of time in workers’ schedules, we could deliver training that would help
them be more productive, more motivated and better at their jobs while keeping
To develop the T.O.I.L.E.T. Training
System™, RLI conducted extensive on-site research at some of America’s leading
companies. Adapting a methodology developed by the legendary design firm IDEO,
RLI’s technology experts and instructional designers closely observed employees
as they went about their day, looking for opportunities to drop nuggets of
training into their busy schedules.
Hokes. “Elevator rides. Coffee breaks. But not every building has an elevator
and not everyone drinks coffee. So ultimately we zeroed in on the one activity
that nearly every worker engages in – often multiple times during the day. And
it was just the right length of time.”
In traditional restrooms, opportunities for
learning are limited and the aesthetics leave something to be desired. The
lighting is bad. The conversation is predictable. The graffiti offers up the
same tired jokes day in and day out.
upgrade that experience. An eye-level WiFi-enabled tablet device is permanently
affixed to the inside of the kiosk door and automatically launches a Quick Take
rapid learning module when the door closes. To minimize training distractions,
electronic signage on the exterior of the kiosk notifies other workers when the
unit is occupied and training is under way.
Inside, convenient literature racks ensure
that supplemental learning materials are always at the learner’s fingertips. A
white-noise generator simulates the sound of a gurgling brook, enhancing
privacy and helping learners focus on the task at hand. A dedicated hotline
gives learners instant access to a live RLI customer-service representative or
certified trainer should the need arise (upcharge applies for the trainer
System provides managers with GPS-enabled status updates, allowing them to
monitor their employees’ training efforts and intervene when necessary. “This
is part of the magic of the T.O.I.L.E.T. Training™ System,” explained Hokes.
“Real-time monitoring creates opportunities for ‘teachable moments,’ where
managers can actually step into the worker’s training to offer additional
support and encouragement.”
Hokes observed: “The traditional corporate
restroom experience has been heavily weighted in favor of outputs. With RLI’s
T.O.I.L.E.T. Training System™, we can change that equation and have workers
leaving these encounters with more than they came in with.”
The T.O.I.L.E.T. Training System™ is currently in beta
testing, and RLI is soliciting organizations to participate in the tests.
Applications must be received by end of business on April 1, 2014. To
learn more, view an explanatory video at http://rlin.st/TTVideo
Learning Institute (RLI) provides online training and talent development tools
for businesses, government agencies, nonprofits and educational institutions in
the areas of sales, leadership and management, human resources, employment law
compliance, and workplace safety. Based
in Greater Philadelphia, RLI is an operating division of Business 21
Happy April Fools Day – GL.