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This question from Cathy:
have an employee who used to belong to another team before he was moved to my
supervision (his job duties fit better with my team). The director of the other
team still goes to this employee with projects he wants done, without formally
requesting this employee’s services. The employee always complies because he
wants to help out. Since we all work in a small division what’s the best way to
handle this without creating bad will between the units?”
used to be something called “professional courtesy” when it comes to situations
Patrick Lencioni, consultant and author of the book “Five
Dysfunctions of a Team”, writes and speaks about importance of manager peer
relationships. He says every manager has two teams; the one they lead, and the
one they are a part of (their manager’s). Lencioni claims your #1 team as a
manager should be your manager’s team, not your own. Our employees want
us to work well with other departments, to remove silos and barriers that stand
in the way of their success. When this doesn’t happen, they end up paying the
you work as an effective management team. Here are 10 commandments for getting along with your fellow managers:
1. Thou shall not poach another manager’s best employee
unless the employee comes to you first.
employee to ask them to work on a project without clearing with the employee’s
3. Thou shall not take credit for another manager’s work.
without first attempting to resolve the issue with the manager yourself.
5. Thou shall not speak critically of another manager in
front of that manager’s employees. Speak favorably of your fellow managers in
front of your boss and others. Go out of your way to give them credit and point
out their strengths and accomplishments.
manager’s employees when they are complaining to you about their manager.
7. Thou shall be an advocate for your fellow manager’s
team, work, and important projects.
8. Thou shall not hoard information from your fellow managers.
work and team is the only thing that matters.
10. Thou shall not be inattentive or act bored when
another manager is speaking at a meeting. Listen as if it’s your boss speaking.
commandment, I’d say it’s time to have a crucial conversation with
that manager. Explain to the manager why it’s important to go to you first if
he/she needs help with a project from their former employee. Explain the impact
that it has on you (work planning, impact on other priorities, etc…) when
he/she doesn’t check with you first. I’m sure in many cases, you’d be happy to
help out your fellow manager. However, when he/she doesn’t go to you first, it
can help have negative impact on other work that needs to be done.
Finally, it’s OK to let the manager know how it makes you
feel, i.e., “I know it’s not your intention,
but when you do this, I feel like you are undermining my authority. It feels disrespectful”.
If you approach the conversation in a respectful way and
look for a win-win solution, I’ll bet you’ll be able to resolve this with your
fellow manager in a way that gets both of your needs met and not create bad
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