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    You are here Home » delegation

    Why Middle Managers Need to “Fire” Themselves as Supervisors

    Last updated on Nov 7, 2012 by Dan McCarthy · This post may contain affiliate links

    There are rich leadership lessons to be learned from
    politics and sports. Given that I try to avoid politics in this blog, please
    allow me the indulgence of referencing a headline from my favorite sport to
    make a point about leadership:

    Chiefs'
    Romeo Crennel fires himself ... as team's defensive coordinator.

    For those of you that don’t follow the National Football
    League (or sports), Crennel is the Head Coach of the Kansas City Chiefs,
    the worst team in
    the NFL
    right now. He recently decided he needed to relinquish his duties
    of calling the plays on defense in order to focus on his Head Coaching duties.

    In response to this headline, a former player (I didn’t
    catch who it was) was asked on a sports talk radio show “Why do so many great
    Coordinators make such lousy Head Coaches”?

    I thought his answer was simple but  brilliant, and gets to the heart of one of the
    biggest and oldest mistakes middle or senior managers make when they get
    promoted. He said something to the effect of:
    “It’s because they don’t
    realize that their job is to coach coaches, not players.”
    The reason they
    were such great Coordinators is because they were good at motivating and
    developing their players. As a Head Coach, they need to make a shift to
    motivating and developing their coaches, as well as focusing on big picture
    responsibilities like media and public relations, scouting, and other
    administrative responsibilities.

    They get in trouble because they continue to do what they
    loved to do and what made them so successful – working with players. They think
    they can do both – usually by working ridiculous hours and sleeping at the
    office. Many of them also neglect their health and families.

    Crennel is just one recent example of a Head Coach that got
    himself in trouble by refusing to let go of his old job. Other examples include
    Wade Phillips, Jason Garrett, Norv Turner (not fired yet, but has been), Greg
    Williams, Jack Del Rio, Todd Haley, Dick Jauren, Josh McDaniels, Steve
    Spagnuolo, and Mike Mularkey.

    All of these coaches, besides being fired as head coaches,
    had one thing in common – they were outstanding Offensive or Defensive
    Coordinators. Many of them tried to combine their old jobs with their new jobs.
    Some even hired new Coordinators and still
    micromanaged their old responsibilities. They not only sabotaged their own
    careers, but they retarded the development of promising developing
    Coordinators.

    OK, so now let’s step away from the world of sports of apply
    these lessons to leadership in general. If you’re a middle or senior manager,
    how many of you are still managing your old employees and not leading your
    organization by managing your supervisors or managers?

    If you’re being completely honest, I’ll bet a lot. I see it
    all the time – a great sales manager gets promoted because they were great at
    managing sales reps, and then works around their sales managers to try to coach
    and motivate 8-10 times as many reps. It’s one of the oldest and most frequent
    recipes for failure!

    Managing managers is way different that managing individual
    contributors. According to Charon, Drotter, and Noel, from their classic book The Leadership Pipeline, the most
    important things middle managers need to do are:

    1. Select and hire capable first-line managers


    2. Hold first-line managers accountable for managerial work


    3. Deploy and redeploy resources among units


    4. Manage the boundaries that separate units that report
    directly and with other parts of the business.

    Unfortunately, while many organizations provide training for
    first-line managers, not many train their managers how to manage managers.

    Do yourself a favor, and learn from Romeo Crennel – fire
    yourself from your former position before someone fires you from your new
    position.

    « The November, 2012 Leadership Development Carnival
    10 Questions and Answers for Managers about Praise »
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