Thursday, May 17, 2012

3 Ways to Improve Your Positive Intelligence (PQ)

This week's guest post is from Shirzad Chamine:

Daniel Goleman made a compelling and accurate case nearly two decades ago that Emotional Intelligence (EQ) was more important to leadership effectiveness and performance than IQ. But most attempts at increasing EQ have resulted only in temporary improvements. The reason is that a more foundational and core intelligence has been ignored, which is a pre-cursor to high EQ. In my lectures at Stanford University, I define this as Positive Intelligence (PQ). Without a solid PQ foundation, many of our attempts at improvements fizzle due to self-sabotage.

Your mind is your best friend, but it is also your worst enemy, involved in self-sabotage. To illustrate, when your mind tells you that you should prepare for tomorrow’s important meeting, it is acting as your friend, causing positive action. When it wakes you up at 3:00 a.m. anxious about the meeting and warning you for the hundredth time about the many consequences of failing, it is acting as your enemy; it is simply exhausting your mental resources without any redeeming value. No friend would do that.

Your PQ is the percentage of time your mind is serving you as opposed to sabotaging you. For example, a PQ of 75 means that your mind is serving you 75 percent of the time and sabotaging you about 25 percent of the time. Compelling evidence from a synthesis of research in psychology, neuroscience, and organizational science shows that with higher PQ teams and professionals ranging from leaders to salespeople perform 30-35 percent better on average. What’s more, they report being far happier and less stressed.

3 Strategies to increase PQ

I have coached hundreds of CEOs and their senior executive teams on the tools of Positive Intelligence. I take them to the frontlines of the unceasing battle raging in their minds. On one side of this battlefield are the well-disguised Saboteurs, who wreck any attempt at increasing either happiness or performance. On the other side is the Sage, who has access to one’s wisdom, insights, and often untapped mental powers. The Saboteurs and Sage are fueled by different regions of the brain. We are literally of two minds and two brains. This suggests three strategies to increasing your PQ:

Strategy 1. Weaken your Saboteurs:
The Saboteurs are the internal enemies. They are a set of automatic and habitual mind patterns, each with its own voice, beliefs, and assumptions that work against your best interest. They come in ten varieties, with names like the Judge, Controller, Victim, Stickler, Pleaser, and Avoider.

Saboteurs are a universal phenomenon. The question is not whether you have them, but which ones you have, and how strong they are. Of the executives participating in my Stanford lectures, nearly 95% conclude that they do have Saboteurs that cause “significant harm” to them reaching their full potential for success or happiness.

The great news is that you can significantly reduce the power of these mental foes. The key to weakening your Saboteurs is to identify which one you have and expose its key hidden beliefs, patterns, thoughts, and emotions. This, in effect, allows you to create a “mug shot” of your internal enemy. It allows you to identify the Saboteur the moment it shows up in your head. At that point, what you do is to just label that thought as Saboteur thought and let it go rather than pursue it seriously. To be sure, it will keep coming back, which means you will keep labeling it, and letting it go. This simple act of observing, labeling, and letting go has profound impact.

For example, notice the difference between saying “I believe I can’t succeed” and “My Judge says I can’t succeed.” The moment you label a Saboteur thought as such, it loses much of it credibility and power over you.

(Discover your top Saboteur with free online assessment at

Strategy 2. Strengthen Your Sage:
Your Sage’s great wisdom and strength is rooted in its perspective: any problem you are facing is either already a gift and opportunity or could be actively turned into one. Your Saboteurs mock that perspective and cause you instead to feel anxious, frustrated, disappointed, stressed, or guilty over “bad” outcomes. Both the Sage and the Saboteur perspectives are self-fulfilling prophecies.

If you follow the Sage perspective, you get greater access to its five vastly untapped mental powers which can meet absolutely any work or life challenge without being worked up about it. There are simple and fun “power games” you can play in the back of your mind to facilitate this process.

Strategy 3. Strengthen PQ Brain muscles:
The PQ Brain gives rise to the Sage perspective its powers. Its focus is on thriving rather than surviving, which is the Saboteurs’ focus. It consists of three components: the middle prefrontal cortex, portions of the right brain, and what I call the empathy circuitry. The PQ Brain “muscles” are activated and strengthened when you command your mind to stop its busy mind chatter and direct its attention to any of your five physical sensations. An example might be to feel the weight of your body on your seat, or feet on the floor, or sensations of your breathing.

This might appear simplistic, but it is backed by a massive amount of research. Every time you attempt such a shift of attention for about 10 seconds, you have performed a “PQ rep,” strengthening the muscles of your PQ Brain. The goal is to do 100 PQ reps per day to build up and maintain strong PQ Brain muscles. This can be done while sitting in a meeting, driving, walking the dog, or taking a shower. It doesn’t need to take any extra time from your busy day. These muscles build up really fast.

Without a strong foundation of Positive Intelligence, attempts at improving performance or personal fulfillment are analogous to planting elaborate new gardens while leaving voracious snails free to roam. The wise investment is to raise Positive Intelligence first. The results are often reported to be gamechanging for the team, and lifechanging for the individual.

Try this out. Discover your top Saboteurs and PQ score with the free online assessments at

Shirzad Chamine is author of New York Times bestseller Positive Intelligence. He is Chairman of CTI, the largest coach-training organization in the world. A preeminent C-suite advisor, Shirzad has coached hundreds of CEOs and their executive teams. His background includes PhD studies in neuroscience in addition to a BA in psychology, an MS in electrical engineering, and an MBA from Stanford, where he lectures.


Jim Taggart said...

Daniel Goleman's 1990s work was an instrumental contribution to the practice of leadership. Unfortunately, just when EI is even more important in a frenetic, increasingly shallow world, attention has turned to fads.

Thank you for your PQ model. I am especially struck by "Strengthen Your Sage." I really believe that this is vital to each of our personal learning and growth. I'll certainly reflect on this post.

Ashok Vaishnav said...

"Strategy 1. Weaken your Saboteurs" indeed is the most vital step.
It is not only necessary to identify what you are already carrying - consciously or unconsciously – but also to identify the route through which you take them along on your journey.
For the first part, the blogpost has presented a very potent tool.
But, in my personal view, one has to have adequate powers of introspection to locate the saboteurs, already settled within.
If one can have such strength of willpower, one can also identify the routes through which one tends to carry them along your iterative journey of myriads of experiences.
Also, in my view, not only the negative thoughts act as saboteurs. Too much of self – aggrandisement and such related ‘positive’ personal traits may also turn out to be saboteur to one’s positive attitude of continual learning.

Kathleen said...

really insightful..just what i needed for the day...:)

Shirzad Chamine said...

Author's Reply to Ashok's Comment:
In the book I address both issues that you are raising. FIrst, lets say you have inadequate power of introspection and only identify your secondary not primary Saboteur. As you use the techniques to weaken that Saboteur, you are automatically building the PQ Brain muscles strength that will automatically give you deeper introspection capability and eventually reveal your primary Saboteur.
Second, self-aggrandisement is not positive thinking. Arrogance is actually part of the Judge Saboteur, as it comes inside a framework of putting others down. I hope this helps.

Anonymous said...

Improving Positive thinking or Positive Frame of Mind is in my opinion a far deeper subject and is linked our basic outlook towards life. While these kind of exercises might help, the individuals need to dig deeper inside themselves. Some fundamental beliefs, such as do your Best and leave Rest', 'whatever happens, Happens for Good', ' Assume good intentions in other' etc., will slowly strengthen our minds over time. Learning and practising to do regular Meditation, even for ten minutes a day will also immensely help. Ragavan

D. Raghavan said...

Dear Shirzad, does the MBT type of an individual has any impact on the power of the individuals to fight their saboteurs?

Shirzad Chamine said...

Author response to D. Raghavan:
There is no correlation between MBTI type and power to fight Saboteurs and improve PQ. There are correlations between MBTI and what kind of Saboteurs one might have. For example, Thinking types are more likely to have the Hyper-Rational Saboteur, while Feeling types are more likely to have the Pleaser. Sensing types are a little more prone to Stickler, Judging types more prone to Controller, and Perceiving types more prone to Restless and Avoider. However, as with any correlation, there are wide variations. I hope this helps.

Anonymous said...

Framing is everything. Don't consider a setback as a problem but as an opportunity to show how resourceful you are. Also, I love this idea of strengthening PQ Brain Muscles - it makes a lot of sense.